Comapany
EMC Corporation
Job Title:
Tech Support Engineer
Experience
Freshers
Job Description:
Responsibilities:
You will be expected to solve complex technical issues through standard operating & diagnostic processes using the combination of technical knowledge & analytical capabilities.
It's possible that the issues impacting the customer could be mission critical, and a speedy resolution is much appreciated. Effective communication with internal & external stakeholders is a key success criterion in the role. Fortunately, not all problems need to be solved from ground zero. There is a database of searchable content on problem resolution, and you are expected to contribute to the centralized problem identification & resolution database.
You will also monitor and track service calls, provide call status updates at regular intervals and communicate status to customers using appropriate tools.
As a 24X7X365 organization, shift work, holidays and on-call responsibilities may be required.
Continues to develop technical and business knowledge related to EMC products. EMC Proven Professional Certification desired.
Skills Required:
Computer systems – Prefer knowledge of CPU, memory, busses, I/O, device drivers, buffering, job scheduling, virtual memory, file systems and file system structure.
Networking –Prefer knowledge of TCP/IP, Ethernet, addressing, mapping, flow control, naming, routing/traffic.
Basic technical knowledge on operating systems, storage, Backup, networking and database concept.
Excellent Communication skills.
Analytical & problem solving skills.
Ability to work in a high-pressure environment.
Qaulification
BCA/B.Sc
Location
Bangalore, India
Website
http://www.emc.com/
Last Date
As Soon As Possible (ASAP)
How To Apply
Details & Apply
Note: Apply Every Day - Before Link Expire, Than You Got Call
EMC Corporation
Job Title:
Tech Support Engineer
Experience
Freshers
Job Description:
Responsibilities:
You will be expected to solve complex technical issues through standard operating & diagnostic processes using the combination of technical knowledge & analytical capabilities.
It's possible that the issues impacting the customer could be mission critical, and a speedy resolution is much appreciated. Effective communication with internal & external stakeholders is a key success criterion in the role. Fortunately, not all problems need to be solved from ground zero. There is a database of searchable content on problem resolution, and you are expected to contribute to the centralized problem identification & resolution database.
You will also monitor and track service calls, provide call status updates at regular intervals and communicate status to customers using appropriate tools.
As a 24X7X365 organization, shift work, holidays and on-call responsibilities may be required.
Continues to develop technical and business knowledge related to EMC products. EMC Proven Professional Certification desired.
Skills Required:
Computer systems – Prefer knowledge of CPU, memory, busses, I/O, device drivers, buffering, job scheduling, virtual memory, file systems and file system structure.
Networking –Prefer knowledge of TCP/IP, Ethernet, addressing, mapping, flow control, naming, routing/traffic.
Basic technical knowledge on operating systems, storage, Backup, networking and database concept.
Excellent Communication skills.
Analytical & problem solving skills.
Ability to work in a high-pressure environment.
Qaulification
BCA/B.Sc
Location
Bangalore, India
Website
http://www.emc.com/
Last Date
As Soon As Possible (ASAP)
How To Apply
Details & Apply
Note: Apply Every Day - Before Link Expire, Than You Got Call
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