Comapany
IBM India Pvt Ltd
Job Title:
Technical Support Associate
Experience
0-2 Years
Job Description
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users
Skills Required
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required
Shifts will 24×7 in nature and can vary depending on geographies supported
Eligibility Criteria
Bachelor’s Degree/Diploma (15 Years + education )
Total Experience: 0-2 Years
Qaulification
Bachelor’s Degree/Diploma
Location
Bangalore, Hyderabad , India
Website
http://www.ibm.com/
Last Date
As Soon As Possible (ASAP)
How To Apply
Details & Apply
Note: Apply Every Day - Before Link Expire, Than You Got Call
IBM India Pvt Ltd
Job Title:
Technical Support Associate
Experience
0-2 Years
Job Description
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users
Skills Required
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required
Shifts will 24×7 in nature and can vary depending on geographies supported
Eligibility Criteria
Bachelor’s Degree/Diploma (15 Years + education )
Total Experience: 0-2 Years
Qaulification
Bachelor’s Degree/Diploma
Location
Bangalore, Hyderabad , India
Website
http://www.ibm.com/
Last Date
As Soon As Possible (ASAP)
How To Apply
Details & Apply
Note: Apply Every Day - Before Link Expire, Than You Got Call
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