Comapany
Indegene Lifesystems Pvt Ltd
Job Title:
Junior Support Engineer
Experience
Freshers
Job Description:
Immediately respond to trouble tickets by clarifying the nature of the issue and acknowledging the ticket to the end user.
Resolve level 1 and level 2 issues, collaborating with other team members when needed.
Provide regular status updates to end user through the resolution process.
Communicate plan, progress, and issues in a clear and timely manner to both internal and external stakeholders.
Contribute to ongoing process improvement initiatives for Indegene Connect.
Desired Profile:
B.Tech or BCA freshers or 6 months experience in customer support.
Strong English communication skills by both voice and email.
Good interpersonal and analytical skills.
Able to work on own and under pressure.
Good time management and priority handling.
Strong computer skills with a good understanding of best practices.
Experience working in a trouble ticket system.
Qaulification
B.E/B.Tech/BCA
Location
Bangalore, India
Website
http://www.indegene.com/
Last Date
As Soon As Possible (ASAP)
How To Apply
Details & Apply
Note: Apply Every Day - Before Link Expire, Than You Got Call
Indegene Lifesystems Pvt Ltd
Job Title:
Junior Support Engineer
Experience
Freshers
Job Description:
Immediately respond to trouble tickets by clarifying the nature of the issue and acknowledging the ticket to the end user.
Resolve level 1 and level 2 issues, collaborating with other team members when needed.
Provide regular status updates to end user through the resolution process.
Communicate plan, progress, and issues in a clear and timely manner to both internal and external stakeholders.
Contribute to ongoing process improvement initiatives for Indegene Connect.
Desired Profile:
B.Tech or BCA freshers or 6 months experience in customer support.
Strong English communication skills by both voice and email.
Good interpersonal and analytical skills.
Able to work on own and under pressure.
Good time management and priority handling.
Strong computer skills with a good understanding of best practices.
Experience working in a trouble ticket system.
Qaulification
B.E/B.Tech/BCA
Location
Bangalore, India
Website
http://www.indegene.com/
Last Date
As Soon As Possible (ASAP)
How To Apply
Details & Apply
Note: Apply Every Day - Before Link Expire, Than You Got Call
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