"TATA BSS" Walk-in Drive For "Process Associate" (0-1 Year) @ Hyderabad

Comapany

TATA Business Support Services Ltd.

Job Title:

Process Associate

Experience

0-1 Year

Job Description

Job Purpose:

To Answer queries/resolve problems of customers through Inbound calls/Email and Chat

Attend inbound calls of customers with regards to give or take information.

Ability to understand what makes the customer tick.

Implement all feedback given by Supervisors.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Manage length of calls.

Promote teamwork and project success

Qualification:

Any Graduate/Undergraduate

Experience:

0 to 1 year of experiene preferably from International BPO

Good Oral and Written Communication Skills in English

Willing to work in Night Shifts and Rotational Shifts.

Good typing skills (Quality & Speed)

Good Listening and comprehension skills.

Qaulification

Any Graduate/Undergraduate

Location

Hyderabad, India

Website

http://www.tata-bss.com/

Walk-In Date

11th & 12th Sept 2014

Walk-In Time

9.30am to 1.00pm

Address

Tata Business Support Services Ltd.,
Gowra Trinity-1st Floor,
Chiran Fort Lane,
Begumpet, Hyderabad