Comapany Name Accenture plc
Job Role:
Process Trainer
Experience
Freshers
Job Description
• Conduct customer service training for new hires and recurrent training for employees in the areas of customer orientation, new products or processes, systems or tools used, etc.
• Assist with the development of training manuals, modules, and curriculum courses
• Prepare all materials for training courses prior to class
• Collect feedback from associates, agents, Supervisors, and Quality Monitoring team to identify new training needs
• Maintain and update training materials as appropriate
• Interact with training vendors and attend related training conferences and seminars
• Accurately evaluate essential job training needs of service associates and delivering effective programs to meet those needs
• Demonstrate ability to quickly learn and adapt to new policies and procedures, and processes of the customer service center
• Maintain current understanding of policies and procedures, website changes, new products and processes of clients and customer service center
Education
Graduates/ Postgraduates
Location
Bangalore, India
Website
http://www.accenture.com/
Apply Last Date
As Soon As Possible (ASAP)
How To Apply
More Details & Apply Online
Note: Apply Every Day - Before Link Expire, Than You Got Call
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