Voxvalley Technologies Pvt. Ltd.
Job Role:
Technical Support Engineer
Experience
Freshers
Job Description
To provide technical support activity for Vox Products
Troubleshoot networking / internetworking problems in a methodical and timely manner
Liaise with Product / Engineering / Commercial departments and third party vendors in relation to IPT products
Use the Support Trouble Ticket Queue Database to receive workflow-related data
Drive issues to resolution in order to meet customer service level agreements and customer expectations
Improve Engineering documentation to drive efficiency and productivity.
Support will be provided across a range of IPT products and a high degree of technical knowledge is required, as well as the ability to articulate in a language understood by our Partners / Resellers and their Engineers.
Applicants are welcomed from candidates fitting the following profile of skills, knowledge and education / qualification
Key Skills:
Typically be qualified to degree level in telecommunications or a related technical discipline
Demonstrable expertise in IP technology
Must be a self-starter, proactive, highly organized, and capable of working well with individuals at all levels in the organization
Troubleshooting L1 issues
Candidates should have good communication Skills , should be well versed with English and Hindi.(Malayalam and Bengali would be an added advantage)
Education
Degree level in telecommunications or a related technical discipline
Location
Hyderabad, India
Website
http://www.voxvalley.com/
Walk-In Date
From 2nd March to 5th March 2015
Walk-In Time
10.00 AM to 4.00 PM
Address
Plot No. 8-2-120/76/1/B/8 & 92nd Floor, Ashoka Hitech ChambersRoad No.2, Banjara HillsHYDERABAD,Andhra Pradesh,India 500034
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