IBM India Pvt Ltd
Job Role:
Technical Support Associate
Experience
Entry Level
Job Description
Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
The job will require you to handle inbound calls / emails / chats regarding technical issues for end users
Skills Required
•Ability to identify basic hardware parts and aware of basic hardware concepts
•User level familiarity with at least one e-mail client - Outlook, Notes etc.
•Skilled in commercially standard software applications and major desktop operating systems.
•Awareness of basic networking concepts and technologies.
•Questioning skills /probing skills, as relevant to the issue and level of the caller
•Fluent Communication skills
Shift Required
Shifts will 24x7 in nature and can vary depending on geographies supported (including night shifts)
Eligibility Criteria
Bachelor's Degree/ Diploma (Minimum 15 Years of formal education)
Education
Bachelor's Degree/ Diploma
Location
Bangalore, Hyderabad, India
Website
http://www.ibm.com/
Apply Last Date
As Soon As Possible (ASAP)
How To Apply
More Details & Apply Online
Note: Apply Every Day - Before Link Expire, Than You Got Call
0 comments:
Post a Comment