Comapany Name JPMorgan Chase & Co
Job Role:
Team Member
Experience
0-2 Years
Job Description
• Ensure sound understanding of the Standard Operating Procedure
• Analyze cases and apply resolutions methods as per SOP guidelines
• Manage case inventory & ageing as per pending guidelines
• Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader.
• Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
• Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency.
• Take active participation in PMR, Q-board, team huddle and also identify areas for process improvement
• Complete the assigned trainings in time
Qualifications
Graduate in Commerce (Prefered) or Graduate in any stream
0-2 Years
Oral & written communication skills
Adaptability to change
Aptitude for research & analysis
Attention to detail
Ability to work as a team
Education
Graduate in Commerce (Prefered) or Graduate in any stream
Location
Bangalore, India
Website
http://www.jpmorgan.com/
Apply Last Date
As Soon As Possible (ASAP)
How To Apply
More Details & Apply Online
Note: Apply Every Day - Before Link Expire, Than You Got Call
0 comments:
Post a Comment