Comapany Name Dell, Inc
Job Role:
Client Technical Support Associate
Experience
1-3 Years
Job Description
Responsible for providing telephone support for customers on operation or maintenance of Dell products. Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues. Ensure proper escalation procedures are followed. Perform work in accordance to standardized policies and procedures. Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Competencies: Customer Focus, Technical Learning, Intellectual Horsepower, Patience, Listening, Learning on the Fly
Candidate requirement:
• Should be open to work in night shifts in a 24x7 environment.
• Should have excellent communication skills in English.
•Should be open to relocate to Hyderabad
Educational Qualification:
• Minimum Graduates in any stream. (10+2+3)
• Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience – full time experience.
Desired Profile:
1-3 years of relevant technical troubleshooting experience.
Candidates with technical qualification ( B.tech/ BE with Computer Science and IT)
Education
BE/BTech/Graduates in any stream
Location
Hyderabad, India
Website
http://www.dell.com/
Apply Last Date
As Soon As Possible (ASAP)
How To Apply
More Details & Apply Online
Note: Apply Every Day - Before Link Expire, Than You Got Call
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