Red Hat, Inc
Job Role:
Technical Support Engineering Intern
Experience
Freshers
Job Description
Job Responsibilities Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues
Gather information for each bug and provide analysis to fully understand the issue
Propose and discuss fixes or workarounds and provide advice to educate customers
Collaborate with engineering, product management, and support management teams to prioritize customer requests
Incorporate your findings to Red Hat's knowledge base
Support Red Hat's global customers on technical issues through phone, chat, or remote access tools
Required skills
Basic understanding of Linux, UNIX, and open source
Must have graduated within the last two years with a bachelor's degree in engineering, technology (computer science or IT), science, or computer applications, or a master's degree in computer applications or marketing and communications with 60% marks in your final year
Red Hat Certified Engineer (RHCE) is preferred
Familiarity with C language and development tools like GCC
Knowledge of networking and UNIX-like services and concepts
Good analytical and problem solving skills
Excellent English communication skills, both written and verbal
Self-motivated and comfortable working within a team
Ability to communicate and present ideas in a user-friendly way
Willingness to work in shifts and handle phone calls and live chat sessions
Candidates who have completed a college project using Linux or currently contributing to open source projects are preferred
Education
BE/B.Tech/ME/MTech
Location
Pune, India
Website
http://www.redhat.com/
Apply Last Date
As Soon As Possible (ASAP)
How To Apply
More Details & Apply Online
Note: Apply Every Day - Before Link Expire, Than You Got Call
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